Privacy Policy

SCOS Pro is committed to protecting the privacy of the citizens and public officers who use the platform. This policy explains what information we collect, how it is used, and the rights you have over your data.

Information We Collect

We collect the information you provide when you create an account or submit a request — such as your name, contact details, National Identity Card number, and any documents or details required to process a government service. We also record activity needed to operate the service securely, including sign-in events and audit logs.

How We Use It

Your information is used solely to deliver the government services you request, to communicate with you about those requests, and to keep the platform secure and accountable. We do not sell your personal data.

Data Security

Sensitive data is encrypted in transit and at rest, access is restricted to authorised officers on a need-to-know basis, and all access is logged. We apply industry-standard safeguards to protect against unauthorised access, loss, or misuse.

Your Rights

You may request access to the personal information we hold about you, ask for corrections, or raise concerns about how your data is handled, subject to applicable law and the requirements of the government office concerned.

Contact

For privacy enquiries, email support@scospro.com.